Metrics
5 min read

SmartPush Metrics Launches: Deeply Connect Multiple Plugins for More Precise Marketing

SmartPush’s new core feature, SmartPush Metrics, focuses on "audience segmentation + push precision". By deeply integrating multi-plugin user behavior data and expanding filtering dimensions, it frees merchants from traditional limitations—ensuring every marketing email reaches the right audience and effectively boosts conversions.
Written by
tianxin Wu
Published on
October 31, 2025

What Exactly Is SmartPush Metrics?

SmartPush now syncs data with multiple SHOPLINE plugins (membership systems, wishlist, product review, etc.) and supports real-time synchronization of all behavioral events. Merchants can target highly segmented audiences via customers’ comprehensive behaviors (e.g., adding to wishlist, 5-star reviews, receiving gift cards, clicking coupons) and set these behaviors as triggers for automated emails/SMS.

In short, if you’re using the above plugins, you can fully leverage their data in SmartPush for a true "all-in SmartPush" experience.

What’s more noteworthy? Our data verification shows that after configuring such behavior-based automated email strategies, the proportion of GMV contributed by merchants’ EDM marketing can increase by 5%. This means precise audience segmentation not only reduces the waste of marketing resources but also continuously empowers business growth.

Simple Operation to Easily Unlock Precise Marketing Capabilities

How to Use SmartPush Metrics?

When integrating multi-channel events, SmartPush fully considered merchants’ practical usage scenarios: you only need to complete app authorization in the SmartPush backend to easily access all user behavior data—no complex technical development or code configuration required.

Practical Examples

1. Automated Emails Based on Customer Reviews

  • 👍 After receiving a positive customer review → Send a thank-you email and recommend other related products to boost repeat purchases.
  • 👎 How to recover after receiving a negative customer review → Offer an apology and provide a compensation discount code.

2. Discount Coupon Expiry Reminder

Merchants can use "audience segmentation" to precisely target customers who claimed discount coupons but haven’t placed orders, then automatically send a thoughtful expiry reminder—addressing the risk of missed conversions and wasted discount resources due to overlooked coupon validity periods.

[Subscription E-Commerce] Recall for Users Who Viewed Products but Didn’t Purchase

For subscription e-commerce users who viewed product detail pages but did not purchase, SmartPush automatically triggers email reminders to rekindle their interest in the products. Data shows this strategy increases the product's second-time browse rate by 20%-30%.

[Segments] = "Product visit" & "Subscription"

SmartPush Metrics launches to free independent store merchants from traditional EDM limitations—enabling deeper user insights, more efficient automation, and marketing conversion breakthroughs. We’ll keep optimizing the feature to deliver more refined, scenario-fit marketing tools, helping you boost efficiency in a competitive market.

Let's start experiencing the new feature! For operational questions, refer to [SmartPush Academy] tutorials or contact customer service-info@smartpushedm.com

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SmartPush: precise outreach for soaring conversions