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Here’s the truth: more ad spend doesn’t always mean more sales. The real challenge for ecommerce brands isn’t just budget—it’s precision. So many brands keep chasing new audiences, while their most valuable customers are already in their database, waiting to be re-engaged.
Take Sam, for example. His brand had an email list of over 100,000 subscribers, but nearly half hadn’t interacted in six months. His team was about to pour more money into broad Meta ads, until a customer message stopped them: “I bought your serum and loved it. Do you have anything new? I haven’t seen any updates.”
That’s when it clicked. Their best customers were ready to buy—they just weren’t being reached in the right place.
So they tried something different.
Email alone wasn’t cutting through the noise. Sam’s team used SmartPush to sync a specific customer segment straight to Meta Ads.
Their move: Target people who had bought their best-selling serum in the last 30–90 days but hadn’t purchased again in the past month. They ran a 15-day test against Meta’s default audience.
The results spoke for themselves:
In short: the audience they already owned performed 4x better and cost far less to convert. This wasn’t a small tweak—it was a smarter way to use what they already had.
Encouraged by the test, Sam’s team built a sustainable growth loop:
This turns your first-party data into your most reliable advertising engine. And setting it up is simple.

Stop broadcasting to strangers. Start connecting with buyers who already know you.